Billing & Switching
Billing and switching of patient accounts — every consultation captured and submitted to the medical aid.
- Consultations captured on your practice system
- Submitted through the medical-aid switch
- Clean claims, without delay
Services · Medical Revenue Cycle Management
Six services. One accountable cycle.
Proficient Financial Services runs the full financial administration of a medical practice — billing and switching, account management, cash-flow projections, payments and reconciliation, credit control, and reporting.
Each service can stand alone. The real value is the handoff between them: the claim, the account, the payment and the report all belong to the same monthly rhythm, handled by one accountable team.
25 yearsTeam of tenCape Town · across SAPOPIA-aware
Services
Six services. One accountable cycle.
Each service can stand alone — but the real value is the handoff between them. The claim, the account, the payment and the report all belong to one monthly rhythm.
Account Management
Current and overdue accounts reviewed against the practice's credit-control policy.
- Medical-aid & patient balances kept current
- Rejections reviewed and resubmitted
- Accounts aged and reviewable
Cash Flow Projections
Fortnightly cash-flow projections so the practice can see what's coming in and plan around it.
- Fortnightly projections
- Clear view of incoming funds
- Practical, decision-ready figures
Payment Processing & Reconciliation
Payments processed and matched to the right accounts, with the exceptions flagged.
- Payments processed and allocated
- Debtors reconciled; adjustments, write-offs and credit balances handled
- Unallocated amounts flagged
Credit Control & Outstanding Accounts
Overdue balances followed up clearly and respectfully — under the practice's mandate.
- Managed on the practice's behalf, with approval on what goes out
- Respectful, patient-appropriate communication
- Never as an independent debt collector
Ad-hoc Reporting & Procedure Manuals
Month-end and accountant reporting, custom reports on request, and written procedure manuals.
- Month-end process and accountant reporting
- Ad-hoc reporting on request
- Assistance with procedure manuals
The revenue cycle
From consultation to cleared payment.
PFS manages the full practice-finance path. Following up outstanding accounts is one careful stage inside that wider cycle, never the whole story.
01
Consultation captured
The financial record for the visit begins on your practice system.
02
Claim submitted
The visit is billed and switched through to the medical aid.
03
Rejections corrected
Rejected items are reviewed, fixed and resubmitted — not left to age.
04
Payment allocated
Payments are received and matched to the right accounts; exceptions flagged.
05
Accounts followed up
Outstanding balances are managed under the practice's mandate.
06
Practice reported to
A practical month-end view of what came in, what's pending and what needs a decision.
Questions, answered
Clear answers, in plain language.
Can a practice take just one service, or is it all six?
Each service can stand alone — a practice can start with billing and switching, or with credit control, and add others later. The value grows when they run together as one monthly cycle, but PFS fits the scope the practice needs.
Does PFS replace our practice-management software?
No. PFS works inside the software a practice already uses, including Altron Medemass, Panacea, Medex and Clinic Clinic. There is nothing new for the team to learn.
Is credit control the same as debt collection?
No. Proficient Financial Services is not a registered debt collector. Overdue balances are handled as credit control and outstanding-account management on the practice's behalf, under the practice's mandate and approval.
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